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	<title>Comments on: iTunes 5002 error blues cured</title>
	<atom:link href="http://www.kimbach.org/2005/10/27/itunes-5002-error-blues-cured/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.kimbach.org/2005/10/27/itunes-5002-error-blues-cured/</link>
	<description></description>
	<pubDate>Wed, 19 Nov 2008 12:03:11 +0000</pubDate>
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		<title>By: Markus</title>
		<link>http://www.kimbach.org/2005/10/27/itunes-5002-error-blues-cured/#comment-115250</link>
		<dc:creator>Markus</dc:creator>
		<pubDate>Wed, 12 Nov 2008 18:51:55 +0000</pubDate>
		<guid isPermaLink="false">http://www.kimbach.org/2005/10/27/itunes-5002-error-blues-curred/#comment-115250</guid>
		<description>I just closed itunes, restarted it and the problem went away.</description>
		<content:encoded><![CDATA[<p>I just closed itunes, restarted it and the problem went away.</p>
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		<title>By: John</title>
		<link>http://www.kimbach.org/2005/10/27/itunes-5002-error-blues-cured/#comment-114027</link>
		<dc:creator>John</dc:creator>
		<pubDate>Mon, 27 Oct 2008 22:27:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.kimbach.org/2005/10/27/itunes-5002-error-blues-curred/#comment-114027</guid>
		<description>After about a year locked out by 5002, I read a post saying to just go through and update all your personal information.  Even if you haven't changed anything, retype every field.  It worked for me and I'm downloading an album now!  Good luck!</description>
		<content:encoded><![CDATA[<p>After about a year locked out by 5002, I read a post saying to just go through and update all your personal information.  Even if you haven&#8217;t changed anything, retype every field.  It worked for me and I&#8217;m downloading an album now!  Good luck!</p>
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		<title>By: Jason</title>
		<link>http://www.kimbach.org/2005/10/27/itunes-5002-error-blues-cured/#comment-110933</link>
		<dc:creator>Jason</dc:creator>
		<pubDate>Tue, 23 Sep 2008 16:15:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.kimbach.org/2005/10/27/itunes-5002-error-blues-curred/#comment-110933</guid>
		<description>nothing worked until i removed the apps from the "music/itunes/mobileapplications" file.

just removed the original file copies and kept the latest in the in numerical sequence.  (i.e. removed files "tap tap", "tap tap 1", "tap tap 1.2", "tap tap 2", kept "tap tap 3")

problem solved - thanks.</description>
		<content:encoded><![CDATA[<p>nothing worked until i removed the apps from the &#8220;music/itunes/mobileapplications&#8221; file.</p>
<p>just removed the original file copies and kept the latest in the in numerical sequence.  (i.e. removed files &#8220;tap tap&#8221;, &#8220;tap tap 1&#8243;, &#8220;tap tap 1.2&#8243;, &#8220;tap tap 2&#8243;, kept &#8220;tap tap 3&#8243;)</p>
<p>problem solved - thanks.</p>
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		<title>By: Jasmer</title>
		<link>http://www.kimbach.org/2005/10/27/itunes-5002-error-blues-cured/#comment-110768</link>
		<dc:creator>Jasmer</dc:creator>
		<pubDate>Sun, 21 Sep 2008 13:12:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.kimbach.org/2005/10/27/itunes-5002-error-blues-curred/#comment-110768</guid>
		<description>&lt;em&gt;[Editors note: This tip seems to be similar to the tip from Julian above, but it looks like it's simpler and "safer".]&lt;/em&gt;

I solved my problem by...

1. I right clicked (ctrl click) on an app in iTunes app list and selected "show in finder."  

2. Once the finder window appeared I noticed there were more apps in iTunes than in the finder window.  

3. So apparently I have orphaned Apps in the iTunes app list that had no source in the finder window.  

4. So I went through the iTunes app list and found the two that were not in the finder window and deleted them.

5. Once the apps in the finder window matched the apps in the iTunes app list I closed the finder window and clicked "check for updates"

6. Problem solved

7. If you are having the Error 5002 when clicking on "check for updates" in the App list in iTunes then it has something to do with the databases not matching up or possibly a corrupted app.</description>
		<content:encoded><![CDATA[<p><em>[Editors note: This tip seems to be similar to the tip from Julian above, but it looks like it's simpler and "safer".]</em></p>
<p>I solved my problem by&#8230;</p>
<p>1. I right clicked (ctrl click) on an app in iTunes app list and selected &#8220;show in finder.&#8221;  </p>
<p>2. Once the finder window appeared I noticed there were more apps in iTunes than in the finder window.  </p>
<p>3. So apparently I have orphaned Apps in the iTunes app list that had no source in the finder window.  </p>
<p>4. So I went through the iTunes app list and found the two that were not in the finder window and deleted them.</p>
<p>5. Once the apps in the finder window matched the apps in the iTunes app list I closed the finder window and clicked &#8220;check for updates&#8221;</p>
<p>6. Problem solved</p>
<p>7. If you are having the Error 5002 when clicking on &#8220;check for updates&#8221; in the App list in iTunes then it has something to do with the databases not matching up or possibly a corrupted app.</p>
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		<title>By: Jim</title>
		<link>http://www.kimbach.org/2005/10/27/itunes-5002-error-blues-cured/#comment-110615</link>
		<dc:creator>Jim</dc:creator>
		<pubDate>Fri, 19 Sep 2008 19:44:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.kimbach.org/2005/10/27/itunes-5002-error-blues-curred/#comment-110615</guid>
		<description>Julian... you da man! Worked great and no more 5002 errors.</description>
		<content:encoded><![CDATA[<p>Julian&#8230; you da man! Worked great and no more 5002 errors.</p>
]]></content:encoded>
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		<title>By: mike</title>
		<link>http://www.kimbach.org/2005/10/27/itunes-5002-error-blues-cured/#comment-110545</link>
		<dc:creator>mike</dc:creator>
		<pubDate>Fri, 19 Sep 2008 00:56:48 +0000</pubDate>
		<guid isPermaLink="false">http://www.kimbach.org/2005/10/27/itunes-5002-error-blues-curred/#comment-110545</guid>
		<description>Julian's tips worked for me as well.</description>
		<content:encoded><![CDATA[<p>Julian&#8217;s tips worked for me as well.</p>
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		<title>By: sidney</title>
		<link>http://www.kimbach.org/2005/10/27/itunes-5002-error-blues-cured/#comment-110324</link>
		<dc:creator>sidney</dc:creator>
		<pubDate>Mon, 15 Sep 2008 18:43:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.kimbach.org/2005/10/27/itunes-5002-error-blues-curred/#comment-110324</guid>
		<description>Thank YOU!  I've been struggling with a 5002 error for weeks now and finally decided enough was enough!  my iPhone wasn't able to update apps for whatever reason but now thanks to Julians post I'm up and running again!  Thanks!</description>
		<content:encoded><![CDATA[<p>Thank YOU!  I&#8217;ve been struggling with a 5002 error for weeks now and finally decided enough was enough!  my iPhone wasn&#8217;t able to update apps for whatever reason but now thanks to Julians post I&#8217;m up and running again!  Thanks!</p>
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		<title>By: Kim</title>
		<link>http://www.kimbach.org/2005/10/27/itunes-5002-error-blues-cured/#comment-110088</link>
		<dc:creator>Kim</dc:creator>
		<pubDate>Thu, 11 Sep 2008 18:35:53 +0000</pubDate>
		<guid isPermaLink="false">http://www.kimbach.org/2005/10/27/itunes-5002-error-blues-curred/#comment-110088</guid>
		<description>Thank you for your tip, it's very much appreciated, and it has resulted in me updating my post. 

So upgrading to iTunes 8 can mess things up a lot, and result in the 5002 error related to iPhone/iPod Apps? Amazing, or rather...I'm not that surprised :-(

I've added a note to your comment, I hope you're ok with that.</description>
		<content:encoded><![CDATA[<p>Thank you for your tip, it&#8217;s very much appreciated, and it has resulted in me updating my post. </p>
<p>So upgrading to iTunes 8 can mess things up a lot, and result in the 5002 error related to iPhone/iPod Apps? Amazing, or rather&#8230;I&#8217;m not that surprised <img src='http://www.kimbach.org/wp-includes/images/smilies/icon_sad.gif' alt=':-(' class='wp-smiley' /> </p>
<p>I&#8217;ve added a note to your comment, I hope you&#8217;re ok with that.</p>
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		<title>By: Julian</title>
		<link>http://www.kimbach.org/2005/10/27/itunes-5002-error-blues-cured/#comment-110084</link>
		<dc:creator>Julian</dc:creator>
		<pubDate>Thu, 11 Sep 2008 16:15:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.kimbach.org/2005/10/27/itunes-5002-error-blues-curred/#comment-110084</guid>
		<description>&lt;em&gt;[Editors note: This is a possible fix for an issue with iPhone/iPod Apps after updating to iTunes 8. For more information check this Apple Forum thread &lt;a href="http://discussions.apple.com/thread.jspa?threadID=1701885&#038;tstart=0" rel="nofollow"&gt;iTunes 8 Upgrade Results in 5002 unknown Error when trying to update Apps&lt;/a&gt;]&lt;/em&gt;

My fix for the dreaded 5002 error:

NOTE: If you screw up and wipe out your Apps, you're SOL. You should also know that iTunes may want to reinstall all your applications on your iPhone/iPod, so it might be best to hold off doing this until you're ready for this (and bear in mind that my experience with iPhone application remove/install hasn't been stellar, and I've had to completely restore from scratch a few times).

1. Back up Mobile Applications from /Users/myusername/Music/iTunes by dragging them to another disk -- simply moving them elsewhere on the same disk doesn't work, since iTunes keeps track of their location. Duplicating the folder would likely work too, if you haven't got anywhere else to copy them. 

2. Once you have the Mobile Applications folder backed up, and have verified and reverified that you've got a copy and haven't simply moved the folder, open iTunes WITHOUT YOUR IPHONE/IPOD CONNECTED and select all your applications and delete them. (if your iPhone/iPod were connected, it would now start helpfully deleting apps)

3. When they're all gone, quit iTunes

4. Start iTunes again and verify that you have no apps listed.

5. Drag your backup Mobile Applications folder to your open iTunes window -- if you have default iTunes settings (copy/manage my music), then iTunes will start re-adding your applications. The nice thing about this is that it also eliminates all the duplicate apps and renames along the way -- all those updates you keep doing don't get rid of older versions, so these just pile up as "Application 1", 2, 3, etc. You may end up saving a lot of disk space. Many apps have gone through name changes too, so you may clear up some confusion and duplication too.

6. Read the iTunes notices carefully -- you will likely get something like "an OLDER version of this app already exists, do you want to replace it" (you DO), or "a NEWER version of this app already exists, do you want to replace it" (you DON'T), or sometimes a mention that this app already exists as the same version (replace it).

7.0 Quit iTunes, then restart it to "set" the changes

You will end up with a pristine iTunes Mobile Applications folder at the end of this process, and will likely save some space too.

Your 5002 error should also be gone too.

REMEMBER THAT YOU COULD POTENTIALLY LOSE ALL YOUR APPLICATIONS IF YOU SCREW UP, so please do this at your own risk, and as always, make sure you have backups!</description>
		<content:encoded><![CDATA[<p><em>[Editors note: This is a possible fix for an issue with iPhone/iPod Apps after updating to iTunes 8. For more information check this Apple Forum thread <a href="http://discussions.apple.com/thread.jspa?threadID=1701885&#038;tstart=0" rel="nofollow">iTunes 8 Upgrade Results in 5002 unknown Error when trying to update Apps</a>]</em></p>
<p>My fix for the dreaded 5002 error:</p>
<p>NOTE: If you screw up and wipe out your Apps, you&#8217;re SOL. You should also know that iTunes may want to reinstall all your applications on your iPhone/iPod, so it might be best to hold off doing this until you&#8217;re ready for this (and bear in mind that my experience with iPhone application remove/install hasn&#8217;t been stellar, and I&#8217;ve had to completely restore from scratch a few times).</p>
<p>1. Back up Mobile Applications from /Users/myusername/Music/iTunes by dragging them to another disk &#8212; simply moving them elsewhere on the same disk doesn&#8217;t work, since iTunes keeps track of their location. Duplicating the folder would likely work too, if you haven&#8217;t got anywhere else to copy them. </p>
<p>2. Once you have the Mobile Applications folder backed up, and have verified and reverified that you&#8217;ve got a copy and haven&#8217;t simply moved the folder, open iTunes WITHOUT YOUR IPHONE/IPOD CONNECTED and select all your applications and delete them. (if your iPhone/iPod were connected, it would now start helpfully deleting apps)</p>
<p>3. When they&#8217;re all gone, quit iTunes</p>
<p>4. Start iTunes again and verify that you have no apps listed.</p>
<p>5. Drag your backup Mobile Applications folder to your open iTunes window &#8212; if you have default iTunes settings (copy/manage my music), then iTunes will start re-adding your applications. The nice thing about this is that it also eliminates all the duplicate apps and renames along the way &#8212; all those updates you keep doing don&#8217;t get rid of older versions, so these just pile up as &#8220;Application 1&#8243;, 2, 3, etc. You may end up saving a lot of disk space. Many apps have gone through name changes too, so you may clear up some confusion and duplication too.</p>
<p>6. Read the iTunes notices carefully &#8212; you will likely get something like &#8220;an OLDER version of this app already exists, do you want to replace it&#8221; (you DO), or &#8220;a NEWER version of this app already exists, do you want to replace it&#8221; (you DON&#8217;T), or sometimes a mention that this app already exists as the same version (replace it).</p>
<p>7.0 Quit iTunes, then restart it to &#8220;set&#8221; the changes</p>
<p>You will end up with a pristine iTunes Mobile Applications folder at the end of this process, and will likely save some space too.</p>
<p>Your 5002 error should also be gone too.</p>
<p>REMEMBER THAT YOU COULD POTENTIALLY LOSE ALL YOUR APPLICATIONS IF YOU SCREW UP, so please do this at your own risk, and as always, make sure you have backups!</p>
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	<item>
		<title>By: Kim</title>
		<link>http://www.kimbach.org/2005/10/27/itunes-5002-error-blues-cured/#comment-110042</link>
		<dc:creator>Kim</dc:creator>
		<pubDate>Thu, 11 Sep 2008 01:41:44 +0000</pubDate>
		<guid isPermaLink="false">http://www.kimbach.org/2005/10/27/itunes-5002-error-blues-curred/#comment-110042</guid>
		<description>@Tery: Thanks for sharing, it also seems that major updates to iTunes result in an increased number of the 5002 error.</description>
		<content:encoded><![CDATA[<p>@Tery: Thanks for sharing, it also seems that major updates to iTunes result in an increased number of the 5002 error.</p>
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